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Noviful South Africa

Privacy Policy

At Noviful, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data. By using our website and services, you agree to the terms outlined in this policy.

  1. Information We Collect:
  • When you visit our website or make a purchase, we may collect the following types of information:
    • Personal Information: This includes your name, email address, shipping address, billing address, and phone number.
    • Payment Information: We may collect payment details, such as credit card information or other payment methods, to process your transactions.
    • Browsing Information: We gather data about your browsing activities on our website, including IP addresses, device information, and cookies (for more information, see our Cookie Policy).
  1. How We Use Your Information:
  • We use your information for the following purposes:
    • Processing Orders: To process and fulfill your orders, send order confirmations, and provide shipment updates.
    • Customer Support: To respond to your inquiries, provide assistance, and resolve issues related to your orders or general inquiries.
    • Marketing Communications: To send promotional offers, newsletters, and information about our products, services, and updates (you can opt out at any time).
    • Website Improvement: To analyze user behavior and preferences to enhance our website's functionality, content, and user experience.
  1. Data Sharing:
  • We do not sell, trade, or share your personal information with third parties for their marketing purposes.
  • We may share your information with trusted third-party service providers who assist us in running our website, processing payments, and fulfilling orders. These providers are required to maintain the confidentiality of your data.
  • In the event of a legal obligation, we may disclose your information to comply with applicable laws, regulations, or legal proceedings.
  1. Security:
  • We take security seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • While we do our best to safeguard your data, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
  1. Your Choices:
  • You have the right to:
    • Access, correct, or update your personal information.
    • Opt out of marketing communications.
    • Delete your account, if applicable.
  1. Cookie Policy:
  • We use cookies to enhance your online experience. For more information about cookies and your choices, please refer to our Cookie Policy.
  1. Children's Privacy:
  • Our services are intended for adults, and we do not knowingly collect information from individuals under the age of 13. If you believe a child has provided us with their information, please contact us, and we will promptly delete it.
  1. Updates to This Privacy Policy:
  • We may periodically update this Privacy Policy to reflect changes in our practices or for legal compliance. Any updates will be posted on this page, and the effective date will be revised accordingly.
  1. Contact Us:
  • If you have any questions or concerns regarding your privacy, data, or this Privacy Policy, please contact us at [contact email].

Thank you for entrusting NOVIFUL with your personal information. We are dedicated to ensuring the protection and responsible use of your data.

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